About Us

Here at The Mellor Practice we have been offering our clients Independent Financial Advice for over thirty years. Markets and economics change, but one thing remains: the value of unhurried, face to face advice and service. When you contact us by telephone during working hours, 99% of the time you will speak to a human being, not a machine.

With offices just outside Arundel, West Sussex, our team of Independent Financial Advisers covers a wide area across the South and South-East of England, meeting the needs of our clients in Sussex, Kent, Surrey, Hampshire and as far afield as Oxfordshire and London. You can visit our offices or, if you prefer, we’ll come to your home. You’ll find us friendly and approachable!

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Testimonial
“You need to trust a financial adviser, and within minutes of meeting Mark he put all the family at ease. With his financial skills and knowledge, our money has been worked ‘hard’ to grow. Mark acts immediately on anything discussed. I would certainly be very happy to recommend Mark Rose to anyone.”

– Mr & Mrs Sculthorpe

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“Mark has successfully guided me through planning my finances and investments to best suit the needs of myself and my family. These investments have been skilfully made to maximise returns. Mark is a very professional and approachable adviser, and, most importantly, extremely responsive. I commend his services.”

– Mr Buckle

Testimonial
“My wife and I have been clients of The Mellor Practice / Lighthouse Wealth since 2008 when we were provided with advice in establishing a portfolio of investments which has proved to be successful.
A feature of the initial consultation and the subsequent annual reviews has been a high level of professional competence combined with an unhurried and personal service, attuned to our particular needs.
I have particularly appreciated Brenda Mellor’s ability and readiness to provide clear explanations of the more complex technical issues which have arisen and the support provided by Brenda and her colleagues from time to time in dealing with specific financial institutions. On more than one occasion problems relating to the administration of funds have been resolved by a timely intervention and in a way which reinforces confidence in the IFA.
I have no hesitation in recommending The Practice.”
– Mr Doran
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When you contact us via this web site we ask you for certain personal information such as, but not limited to, your name, email address, telephone number, and address.

The Mellor Practice Limited will use the information you provide in this form to contact you to arrange your appointment. By completing this form you are choosing to receive emails, phone calls and postal communications.
The Mellor Practice Limited may retain your communications in order to process your enquiries, respond to your requests and to improve our services. We will not share or sell personal information about you with third parties or non-affiliated companies except to provide the information, products or services you have requested.
The Mellor Practice Limited handles all personal information in accordance with the United Kingdom’s Data Protection Act. We maintain strict security standards and procedures in order to prevent unauthorised access to your personal information by anyone, including our staff. Under data protection legislation, you can make a written request for a copy of certain personal records we hold about you. The current fee is £10.00 per request from each individual.
We may provide your personal information to our subsidiaries, affiliated companies or other trusted businesses or persons acting under a confidentiality agreement for the purpose of processing personal information on our behalf. These parties are required to process such information based on our instructions and in accordance with this policy. They do not have any independent right to share this information.
You are able to opt out of and/or unsubscribe from receiving marketing information from The Mellor Practice Limited and other Lighthouse Group companies at any time by contacting us by post or email.
The Mellor Practice Limited is an appointed representative of Lighthouse Advisory Services Limited which is authorised and regulated by the Financial Conduct Authority. The Mellor Practice Limited, Registered in England, No. 10567558 Registered Office: 41b Beach Road, Littlehampton, West Sussex, England, BN17 5JA.

The Financial Ombudsman Service was set up by Parliament to sort out individual complaints that consumers and financial businesses aren’t able to resolve themselves. Details of how the Financial Ombudsman Service can help can be found on their website at www.financial-ombudsman.org.uk/consumer/complaints.htm or you can ring the consumer help line on either 0800 023 4 567 or 0300 123 9 123.

If you have a complaint:

We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please call our Client Liaison Team on 08000 85 85 93 or write to them at Highbank House, Exchange Street, Stockport, SK3 0ET.

We will investigate the matter in line with our procedures and in accordance with the FCA Rules and will report back to you with our findings.

If you are unhappy with the outcome you can take your complaint to the Financial Ombudsman Service:

Call 0800 023 4 567 Monday to Friday – 8am to 8pm, Saturday – 9am to 1pm. Calls to this number are normally free for people ringing from a “fixed line” phone – but charges may apply if you call from a mobile phone.
Or call 0300 123 9 123. Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs.
Or email: complaint.info@financial-ombudsman.org.uk.
For further information go to: www.financial-ombudsman.org.uk/consumer/complaints.htm.

We Have
0
Advisers

With Over
0
Years Experience Between Us

Looking After over
0
Clients

With Over
0
Million Pounds Under Management