With offices just outside Arundel, West Sussex, our team of Independent Financial Advisers covers a wide area across the South and South-East of England, meeting the needs of our clients in Sussex, Kent, Surrey, Hampshire and as far afield as Oxfordshire and London. You can visit our offices or, if you prefer, we’ll come to your home. You’ll find us friendly and approachable!
Testimonial“You need to trust a financial adviser, and within minutes of meeting Mark he put all the family at ease. With his financial skills and knowledge, our money has been worked ‘hard’ to grow. Mark acts immediately on anything discussed. I would certainly be very happy to recommend Mark Rose to anyone.”
– Mr & Mrs Sculthorpe
“Mark has successfully guided me through planning my finances and investments to best suit the needs of myself and my family. These investments have been skilfully made to maximise returns. Mark is a very professional and approachable adviser, and, most importantly, extremely responsive. I commend his services.”
– Mr Buckle
Testimonial“My wife and I have been clients of The Mellor Practice / Lighthouse Wealth since 2008 when we were provided with advice in establishing a portfolio of investments which has proved to be successful.
A feature of the initial consultation and the subsequent annual reviews has been a high level of professional competence combined with an unhurried and personal service, attuned to our particular needs.
I have particularly appreciated Brenda Mellor’s ability and readiness to provide clear explanations of the more complex technical issues which have arisen and the support provided by Brenda and her colleagues from time to time in dealing with specific financial institutions. On more than one occasion problems relating to the administration of funds have been resolved by a timely intervention and in a way which reinforces confidence in the IFA.
I have no hesitation in recommending The Practice.”
– Mr Doran
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The Mellor Practice Limited is an appointed representative of Lighthouse Advisory Services Limited which is authorised and regulated by the Financial Conduct Authority. The Mellor Practice Limited, Registered in England, No. 10567558 Registered Office: 41b Beach Road, Littlehampton, West Sussex, England, BN17 5JA.
If you have a complaint:
We take care to provide the highest standards of advice and service. However, should you wish to make a complaint, please call our Client Liaison Team on 08000 85 85 93 or write to them at Highbank House, Exchange Street, Stockport, SK3 0ET.
We will investigate the matter in line with our procedures and in accordance with the FCA Rules and will report back to you with our findings.
If you are unhappy with the outcome you can take your complaint to the Financial Ombudsman Service:
Call 0800 023 4 567 Monday to Friday – 8am to 8pm, Saturday – 9am to 1pm. Calls to this number are normally free for people ringing from a “fixed line” phone – but charges may apply if you call from a mobile phone.
Or call 0300 123 9 123. Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs.
Or email: firstname.lastname@example.org
For further information go to: www.financial-ombudsman.org.uk/consumer/complaints.htm